delivery performance

Definitions

A metric measuring the ability of a supplier or logistics provider to fulfill orders within the promised timeframe.

The degree to which a company meets its scheduled delivery dates and service level agreements with customers.

Examples

The company's delivery performance improved significantly after they upgraded their logistics software.

We are closely monitoring our delivery performance to ensure that all customer orders arrive on time.

Synonyms

fulfillment efficiency logistical reliability on-time completion rate shipping accuracy service execution quality

Antonyms

delivery failure logistical incompetence shipping delays unreliable fulfillment poor service execution