placation

Definitions

The action of making someone less angry or hostile; appeasement.

The process of pacifying or soothing an individual or group.

Examples

The manager's attempt at the placation of the angry customers involved offering them full refunds.

His constant placation of his younger brother only seemed to encourage more demanding behavior.

Synonyms

appeasement pacification conciliation mollification soothing assuagement propitiation

Antonyms

provocation agitation incitement aggravation antagonism exasperation irritation